How can I contact Vamend™?
You can send us an email to support@getvamend.com, where our customer service team will be happy to help you with whatever you need.
Do you ship worldwide?
No, We currently offer shipping to USA, Australia, UK, Canada, New Zealand, Spain
Can I change or cancel my order?
As we aim to process orders as quickly as possible, you must request any changes or cancellations within the first 6 hours of placing your order. All requests after this time will be denied. You can return your order for a full refund after receiving it.
What payment methods do you accept?
We accept all payments through PayPal, Visa, Mastercard and American Express.
When will my order be processed?
All orders are handled and shipped from our warehouse. Please note that during holidays and sales seasons, it may take longer to process your order. We process orders from Monday to Friday. Orders will be processed within 1-3 business days from the order date and will be shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
The time it takes to receive your order depends on your country of residence and the shipping method you choose at checkout. Due to current high demand, some orders may take longer than 5-8 days to arrive.
Where do you ship from?
Depending on inventory, we currently ship from USA. We are also working on distributing part of our stock in a warehouse in UK.